Support
Need help? Browse common topics below or reach out to our support team directly.
Help Topics
Downloads
Save tracks for offline listening from any song or playlist page.
Account & Privacy
Manage your account, privacy settings, or delete your account from Settings.
Playback
Having audio issues? Try restarting the app or checking your internet connection.
Frequently Asked Questions
Is OnlineRadio free?
Yes! You can download and start streaming for free. We offer a credits-based system for extended listening, or you can upgrade to Premium for unlimited access.
Which platforms are supported?
OnlineRadio is available on iOS (App Store), Android (Google Play), and the web at stream.onlineradio.com.ng.
Can I listen offline?
Yes. Download your favourite tracks and playlists for offline listening from within the app.
How do I delete my account?
Go to Settings in the app, scroll to the bottom, and tap "Delete Account". Your data will be permanently removed.
How do I report a bug or issue?
Email us at [email protected] with a description of the issue, your device model, and OS version. We respond within 24 hours.
How do I cancel my subscription?
You can manage or cancel your subscription through your device's App Store or Google Play subscription settings.